We conduct operations that are based on Kraken / Coinbase / Bitfinex exchange rates at cross rates to local currencies. Our platform has direct agreements with payment service providers, bypassing intermediaries. Thus, we got the opportunity to conduct fiat operations with minimal commissions. This allows us to offer a more profitable course to our users
The rate is determined by the purchase calculator and is calculated as the international exchange rate + payment system commission + blockchain network commission + small EXBASE fee for the operation.
Exchange rate fixes at the moment when EXBASE system receives the assets on it's wallet / account.
If you send cryptocurrency it happens after few network confirmations.
If you buying crypto for fiat, exchange rate fixes after confirming card withdrawal (entering 3DS code).
All commissions are inquired in the exchange rate calculated by our purchase calculator. In rare cases, additional payment may be charged by the bank that issued the payment card, for example, if you use a credit card or a card with a currency that does not coincide with the payment currency (then so-called currency conversion happens).
No, you don’t have to register an account in the EXBASE crypto wallet for using quick exchange service. However, registered users don’t need to enter their data each time to make an exchange, and after registration, you will be able to use more website features for buying, selling, exchanging, storing, receiving and sending cryptocurrencies.
Most exchange operations doesn't require KYC / AML.
During exchange with fiat currencies, in order to counteract fraudulent transactions, we may request to verify the card.
Buying a cryptocurrency takes an average of 5 to 7 minutes, which you need to fill out the forms for buying and paying for cryptocurrency. As soon as we receive payment for the cryptocurrency, we immediately send the cryptocurrency to the cryptocurrency wallet specified on the purchase form and you can track the process of crediting the cryptocurrency to your wallet using the link provided by us with tx.
The speed of depositing cryptocurrency to your wallet will depend on the transaction speed of the blockchain network of the cryptocurrency you buy and the settings of your crypto wallet (the number of confirmations at which you will be credited).
Sale operation is longer because it requires sending cryptocurrency from your wallet and a time for transaction confirmation in the blockchain. As soon as we will receive few confirmations from blockchain network regarding crediting cryptocurrency to our wallet, we will immediately make payment to your card.
Currency exchange operations are much longer because they require time to send cryptocurrency from your side and for depositing cryptocurrency which was sent by our service to your wallet. To speed up the operations of buying and selling cryptocurrencies, we recommend creating an account in the EXBASE crypto wallet. In your own account operations will take much less.
Full list of available assets for exchange is currently presented in the exchange calculator in the drop-down lists. The list currencies which are available for exchange is constantly updating and expanding.
Our system works automatically. The exchange will be made exactly for the amount that was sent if it is not less than the minimum possible, nor higher than maximum.
If the specified amount is lower than the minimum or more than the maximum, such issue resolves by contacting EXBASE support.
(!) Any investment in cryptocurrency, including the purchase of using Exbase cryptocurrency wallet, is associated with high market risks of asset price fluctuations. Exbase provides its customers with easy and multifunctional tools for cryptocurrency operations and makes every effort to properly inform our customers about cryptocurrencies and investments in them, but Exbase does not bear any responsibility for the investment results that may result from the actions of our clients! This page and any information on it does not imply any recommendations on the acquisition of any cryptocurrency or the performance of any other investment decisions based on it.