Buy cryptocurrency fast

FAQ

1. Why is it profitable to buy cryptocurrencies on the EXBASE.IO platform?

We conduct transactions that are based on Kraken / Coinbase / Bitfinex exchange rates at cross rates to local currencies.

Our platform has direct agreements with payment service providers, bypassing intermediaries. Thus, we got the opportunity to conduct fiat operations with minimal commissions. This allows us to offer a more profitable course to our users since the fees of payment systems are already inquired in the exchange rate.

2. How process of buying cryptocurrency by EXBASE.IO Quick Buy Service is working?

First you have to choose cryptocurrency and payment method.

Then you need to specify the amount of purchase.

Fill the address of the cryptocurrency wallet to which purchased cryptocurrency will be deposited, and an email, where we will send a message with payment details.

Then you have to confirm the transaction and make a payment by a method that you choose.

After successful payment, cryptocurrency will be deposited to your wallet.

3. At what rate is the purchase made?

The rate is determined by the purchase calculator and is calculated as the international exchange rate + payment system commission + blockchain network commission + small EXBASE.IO fee for the operation.

4. At what moment transaction rate fixes?

During the process of buying crypto by fiat funds, exchange rate fixes at the moment when EXBASE.IO system receives the assets. Usually, it happens at the moment of confirmation of write-off from a card (after entering 3DS code).

5. Are additional commissions charged during purchase?

All commissions are inquired in the exchange rate calculated by our purchase calculator.
In rare cases, additional payment may be charged by the bank that issued the payment card, for example, if you use a credit card or a card with a currency that does not coincide with the payment currency (then so-called currency conversion happens).

6. Do I need to pass registration for making a purchase?

No, to make a cryptocurrency purchase using the quick buy service, you do not have to register an account in the EXBASE.IO crypto wallet. However, registered users do not need to enter their data each time to make a purchase, and after registration, you will be able to use more website features for buying, selling, exchanging, storing, receiving and sending cryptocurrencies.

7. Do I need to go through KYC / AML when I use the quick buy service?

Quick purchase operations for hryvnias do not require KYC / AML procedures. But, in order to counteract fraudulent transactions, we may ask to verify the card.

8. How long does it take to buy cryptocurrency using the EXBASE.IO quick buy service?

Buying a cryptocurrency takes an average of 5 to 7 minutes, which you need to fill out the forms for buying and paying for cryptocurrency. As soon as we receive payment for the cryptocurrency, we immediately send the cryptocurrency to the cryptocurrency wallet specified on the purchase form and you can track the process of crediting the cryptocurrency to your wallet using the link provided by us with tx.

The speed of depositing cryptocurrency to your wallet will depend on the transaction speed of the blockchain network of the cryptocurrency you buy and the settings of your crypto wallet (the number of confirmations at which you will be credited).

To speed up the operations of buying and selling cryptocurrencies, we recommend creating an account in the EXBASE.IO crypto wallet. In your own account operations will take much less.

9. What payment methods can I use to buy cryptocurrencies?

Cryptocurrency purchase payment methods available to you are indicated in the drop-down list when you click on the button to select the payment method in the purchase form.

10. Which cryptocurrencies can I purchase by using the EXBASE.IO service?

A complete list of cryptocurrencies that are currently available for purchase is presented by clicking on the "buy cryptocurrency" button with a drop-down list in the form of purchase. The list of available cryptocurrencies for purchase is constantly updating and expanding.